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About Us

What we do

Infocus Food Safety provides specialist food safety consultancy and training services to the aged care and hospital sector across Australia. Infocus also works closely with catering companies and five star hotels who seek customised and comprehensive food safety programs and tailored training options.

What we do

Infocus Food Safety provides specialist food safety consultancy and training services to the aged care and hospital sector across Australia. Infocus also works closely with catering companies and five star hotels who seek customised and comprehensive food safety programs and tailored training options.

Our Values

We strongly believe that food safety requirements should not negatively impact food quality or food choice, particularly in aged care settings. We assist organizations achieve their goals of providing innovative and positive dining experiences while ensuring food-related risks are well managed.

Our Commitment Statement

• Exceptional client service
• Independent advice
• Quality processes and outcomes
• Innovation and continuous improvement
• Confidentiality and professionalism
• Contributing to community health and well-being
• Strong, open and honest relationships with our colleagues, clients and partners

Our History

Infocus Food Safety (Infocus Management Group Pty Ltd) was established in August 2003 with the merger of two businesses; James C Smith & Associates, which had been operating as a public health consultancy since 1989 and Trainingways, a food safety training company and Registered Training Organisation. The services offered by both companies were seen to be complementary and provided the basis to develop an enterprise with the capacity to deliver a wider range of services to our clients. Find out more about our current team: Our Team.

Thank you for always taking calls and making time to provide prompt and relevant answers to any queries submitted. Your open and honest approach is appreciated.

Quality and Training Assistant
large multi national catering company

“Infocus offers (Allity) ‘peace of mind’ – knowing all our legal obligations are being met while our staff have a user friendly, easy to follow program and the knowledge that a dedicated team is just a phone call away.”

Hospitality Services Manager
large multi national catering company

“Thank you for all of the patience and help you have provided me and my staff over
the last few months.”

Centre Manager
large multi national catering company

Thank you for all your assistance – your knowledge was invaluable. We would like to recognise your company’s support of our organisation.

Hospice Manager
large multi national catering company

I just wanted to let you know that I have had some very positive feedback following your training sessions. It is really good to know that the participants felt that it was valuable training and that the facilitator was very knowledgeable and engaging.

Professional Support Manager
large multi national catering company

“I wanted to take this opportunity to express my gratitude for the exceptional support that Infocus has provided The Peninsula School with our Food Safety Program. The level of professionalism and knowledge in their area of expertise is excellent.

As the designated Food Safety Supervisor for the organisation, the level of service given by Infocus to me personally and to my colleagues has been outstanding. Recently Infocus conducted a refresher training session on site, their presentation delivery skill fully engaged the audience. All participants went away comfortable in the knowledge that they had gained great value from the experience. It must be said that this is no small feat as the majority of the audience were ‘training specialists’.

I would like to congratulate Infocus for employing such fine ambassadors for their company. As a result of the positive relationship we have formed with Infocus consultants, we have been happy to continue our association with Infocus.

I cannot commend Infocus highly enough for the ‘service excellence’ and support I receive in dispensing my duties with Food Safety in our organisation. A special mention to Infocus’ business support team also for the administrative support they capably provide.”

Human Resources Manager
large multi national catering company

“Infocus is good at managing a relationship with a business by having one person as the
main person we deal with. This clear communication and relationship provide the
security that your project matters.”

National Food Compliance Manager
large multi national catering company

I found the course very friendly and informative. I have picked up a lot of new information that will come in very handy.

Student
large multi national catering company

I enjoyed the friendly atmosphere and the Infoucs trainer was very knowledgeable and approachable.

Student
large multi national catering company

Infocus provided an environment that made it easy to learn.

Student
large multi national catering company

“To whom it may concern

Simon from Infocus has made my transition back into a catering position from a TAFE Educator a lot more achievable, especially at out site where we are a Class 1 food risk.

Simon is the creator and reviewer of our Class 1 food safety plan. We have found from our external audit that our safety plan is adequate and also achievable to implement and maintain.

During our internal audit that Simon conducted he was very helpful in educating myself about the plan, its importance, but importantly strategies for me to use in day to day operation.

Simon is always available by phone, email or mobile whenever I need clarification or advice. I believe we have built an honest and professional rapport. Simon is someone I can have robust discussion over differing points of view, but also a person who we are able to find a common strategy to achieve a high standard of food safety.”

Chef
large multi national catering company

We support Very Special Kids a children’s hospice in Melbourne.
Infocus provide Food Safety Program review services free of charge.

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