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Hotels


We work closely with our hospitality clients to develop tailored Food Safety Programs and training services to meet the needs of the hospitality sector. Infocus Food Safety has successfully achieved HACCP certification for 5-Star hotels including Sofitel on Collins and the Langham, Melbourne. We also provide training services to Novotel, Geelong and work with Hotel Chadstone.

Regular services provided to our clients in the hospitality sector include HACCP Plan development, reviews and amendments, facilitating regular food safety meetings and annual mock recalls, auditor liaison, interpretation of food laboratory results and support during Council or regulatory audits.

We can also provide engaging training sessions tailored specifically to your industry, including food safety sessions for food service staff, cleaning or front of house staff. Infocus Food Safety is also registered to provide Nationally Recognised accredited Food Handler and Food Safety Supervisor training for the hospitality sector in all States and Territories. Training can be provided onsite with your staff, or via flexible online learning. Our experienced trainers incorporate real hospitality food safety examples as part of their training, ensuring that staff are engaged and learning from real-life experiences in the hotel industry.

The Food Safety Program includes:

  1. Management Policies – including a Food Safety Policy, Food Safety Training Policy, Staff Hygiene Standard & Employee Declaration, Food Supplier Standard, Document Version Control, Implementation Responsibilities of Staff
  2. Food Service Descriptions and Flow Diagrams
  3. Hazard Identification Tables (microbiological, chemical. physical and allergen hazards)
  4. Food Safety Management Tables – hazards, controls, monitoring procedures and corrective actions for each food service process from purchase & receipt of goods, through to food service
  5. Procedures – Step by Step for each Food Process Step
  6. Support Programs – including Allergen Management, Staff Training, Pest Control, Cleaning & Sanitising, Equipment & Premises Maintenance, Recall and Complaints, Audits & Verification procedures

The Food Safety Program record proformas will include:

  • Approved Supplier Register
  • Staff Illness / Condition Log
  • Incoming Goods Log 
  • Internal Audit Report Forms
  • Customised Daily Record Sheet (daily critical monitoring on one form)
  • Equipment & Premises Check
  • Food & Storage Temperature Logsheets
  • Document Control Records
  • Cleaning Schedules
  • Staff Training Record
  • Corrective Action Reports (including pest sighting, food recall, complaints etc)
  • Verification Schedule

Food Safety Program Reviews

Infocus Food Safety conducts annual Food Safety Program reviews to ensure our clients’ programs remain current, meet any organisational or legislative changes and reflect industry best practice. It is a legislative requirement in every state and territory for Food Safety Programs to be regularly reviewed.

An Annual Food Safety Program Review Service includes:

  • An onsite visit
  • Consultation with management and key personnel
  •  Review of food safety audits and council inspections / reports
  • A complete review, revision and reprinting of the Food Safety Program
  • Electronic version of the updated records / log sheets
  • Document Version Control and updating of the Revisions Record
  • Minor desktop revisions to the FSP during the annual review period
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